Go Back

Operations Manager

  • Management (incl. project, product management & human resources)
  • Engineering, Construction, Manufacturing, Technical, Utilities Jobs


An opportunity has arisen for an Operations Manager to be based on-site at a significant London Estate. You will be the most senior member of commercial staff, working closely with the General Manager. The ideal candidate will have an engineering background and a proven track record of mobilising very high end and mixed-use schemes.

Your focus will be predominantly on the Commercial and Estate Areas (shared services) and you will be instrumental in working with the General Manager to create a seamless one-team approach to management across the wider development. You will also work closely with the Head office, following the company's operating guidelines and procedure.

This role has responsibility for assembling the supply chain, aligning the management of the systems and services with best practice, equipping the teams to deliver outstanding customer service and taking the buildings through building acceptance, fitting out into steady state operations.

Essential duties will include:

  • To mobilise the scheme to provide a safe environment for project closeout, fitting out of tenant areas and operations.

  • To ensure plant and systems operate in accordance with design and post-commissioning, incorporates best practice with software and controls packages operating to operational requirements.

  • Develop effective, proactive relationships with all commercial occupiers.

  • Monitor, coach and mentor all members of the hard and soft service partner site teams to deliver a one-team ethos.

  • Develop and maintain service charge budgets in conjunction with the General Manager

The ideal candidate must have:

  • Proven experience in a similar environment in a high-end commercial building or mixed-use scheme

  • Engineering experience

  • Excellent organisational skills and a good understanding of Health and Safety

  • Service driven understanding

  • Proven experience in the production and management of financial data.

  • Ability to build and develop positive working relationships

  • Enthusiastic and motivated

Hard Skills

  • Microsoft Office
  • Document management
  • Account management

Soft Skills

  • Communication
  • Problem-solver
  • Organized

We offer

This is an excellent opportunity to be part of a company who are committed to engaging with and developing all employees, whilst giving the appointed Operations Manager the platform to expand both personal and career opportunities.