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Partner Success Manager
Description
Aklamio is looking for a mid-level Partner Success Manager that with a knack for technology and Key Account Management will help us to build and strengthen ongoing relationships with our enterprise partners.
YOUR MISSION
- Continuously work on optimising the program for our partners, while understanding the partner needs and requirements, develop a strategy and derive measures from it
- Development of relationships, cross-department collaboration, budget calculations, reporting, and controlling are your daily business
- Support our partners with your expertise starting from the integration of our solutions up to resolving issues and problems they are facing
- Expand the relationship with existing partners by proposing the best fitting solutions
- Act as an interface between customers, internal contacts, and external service providers, keeping track of all essential project tasks
- Contribute with your ideas to make processes more effective and to save resources
Responsibilities
YOUR SKILLS
- Big fan of the internet and (digital) technologies with a hands-on mentality
- 3+ years of professional experience in customer consulting, maintenance, and development of key accounts in the digital economy, preferably in the B2B segment
- You have gained experience in online marketing, and you have a deep understanding of a wide range of online performance indicators and an analytical mindset
- Strong consulting and sales expertise as well as pleasure in upselling services in the field of digital marketing
- Excellent in customer communication and the preparation of presentations
- Native level of German and excellent English knowledge is a must, any other language skills are beneficial, Italian is considered a big plus
Hard Skills
- Account management
- Relationship building
- Cross-functional collaboration
- Budgeting
Soft Skills
- Communication
- Problem-solver
- Multitasker
- Organized
We offer
- Flexibility: home office policy and flexible working hours
- Balance: 28 days of vacation and a gym subscription to take care of yourself
- Challenge: an international and fast-growing company that develops with you
- Belonging: scheduled breakfasts, shuffle lunch, team events. Team building is fundamental for us