French Customer Service with Spanish OR Italian
- Telecommunication, Call Centre, Customer Service Jobs
- Sales (inc. pre-sales and lead-generation)
Description
Trilingual Customer Service Specialist speaking French as well as either Spanish or Italian
Key Duties:
- Receive incoming calls from international customers; recording orders and activity in the database
- Provide basic technical support
- Managing live Chat requests
- Managing logistical issues
- Product training
Specific Requirements
- Trilingual Customer Service Specialist speaking French as well as either Spanish or Italian - to apply you will have:
- Fluency in French as well as either Spanish or Italian and the English language (written & spoken)
- Previous experience or internship (at least 9 months) in Customer Service or client support or similar
- Great relationship building skills
- A consultative telephone approach (non aggressive)
- Strong attention to details
- At least 1 year experience in a customer service role
Hard Skills
- Microsoft Office
- G-Suite
- Customer relationship manager (CRM)
- Social media platforms
- Multi-line phone proficiency
Soft Skills
- Communication
- Team-oriented
- Multitasker
We offer
- Excellent salary up to (£22,500) + excellent benefit package, travel allowance second to none
- International Technology company
- Schedule: Monday to Thursday 08:30 to 17:30, Friday 08:30 - 15:30
- Great offices in Sunbury on Thames (easily reachable by public transport from Central or South London - amazing offices)
- Ideal for a passionate Trilingual Customer Service advisor with fluent English, French and either Spanish or Italian and passionate about media, technology and or gaming