One of our clients, with beautiful office location in the city centre of Maastricht, is looking for a Customer Service Representative to join their dynamic and international team!

Do you have experience in a customer facing role? Are you fluent in both Swedish and English? If your answer is yes and yes - You might be just the person we are looking for!

In this role you will:

• Be the first point of contact between the brand and the customer
• Assist customers through multiple channels (phone-emails-social media)
• Receive, register, manage all incoming service/ support calls from clients
• Contribute to the development of the customer engagement centre

 

• (near) Native fluency in both Swedish AND English
• Bachelor 's degree or HBO strongly preferred
• Relevant work experience in Customer Service is a plus
• Proactive and service minded attitude
• Excellent communication skills