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Sales inbound customer service advisor (Remote OR Office )

  • Telecommunication, Call Centre, Customer Service Jobs
  • Sales (inc. pre-sales and lead-generation)

Description

* The primary purpose of the role is to provide first class customer service to clients and customers
* Processing orders
* Ensuring delivery schedules are met
* Responding to queries over the phone and via email
* Problem solving
* Chasing late deliveries
* Dealing with returns
* Dealing with complaints
* Managing existing accounts of the company

 

Pay Rate: £9.29p/h

Hours: 37.5hrs/wk (Must be able to work Sat and Sun (likely to be 1 weekend day out of every 2-3 weeks)

Location: Home based or Office based (Training will be based ONSITE for atleast 2 weeks )

Temp assignment 8-10 weeks

Specific Requirements

* Excellent communication skills required
* Ambitious as prospects for progression are vast
* It is essential that the relevant candidate is a natural organiser, with the ability to work independently and proactively.
* The candidate must be able to prioritise their workload effectively throughout the day

Cordant Group is an equal opportunities employer

Hard Skills

  • Data entry
  • Opportunity analysis
  • Cross-cultural sales background
  • Billing, Invoicing, Collection

Soft Skills

  • Communication
  • Adaptability
  • Problem-solver
  • Flexible
  • Attention to detail