Senior Account Manager
- Telecommunication, Call Centre, Customer Service Jobs
- Sales (inc. pre-sales and lead-generation)
- Management (incl. project, product management & human resources)
About the job
As a manufacturer of polymer materials, our client is looking to recruit a Senior Account Manager to develop and capitalise on relationships with UK plastics processors. The Senior Account Manager will have previous experience within polymer materials sales. This is a homebased position with frequent UK wide travel.
The Senior Account Manager Duties Will Include
Engage in customer visits to identify and analyse customer needs and develops commercial solutions
Drive results and achieves sales and pricing objectives in terms of contribution margin, volume, customer share, cost management and working capital.
Develop and nurture relationships with key stakeholders, externally with customers and OEM's and internally with sales, marketing, ADTS, CS and credit and establishes solid relationships with them.
Develop and implement Account Management Plan including Account profile, like SWOT analysis, Goals and Objectives, Innovation plan, and Resource plan.
Coordinating and aligning objectives and initiatives within the international key account management team and taking pan European coordination with several key accounts.
Monitor timely closing of customer quality complaints and claims.
Increase sales by promoting targeted products/applications and innovation, identifies and captures cross-selling opportunities, identifies, and develops new customers.
Provides regular updates on market intelligence and competitive movements to the business in the respective area.
The Senior Account Manager Will Have
Previous experience of working in a polymer sales role.
Bachelor's degree in Business Administration or a relevant science field (like polymer science)
In addition, an MBA or master's degree in science or engineering preferred.
Ability to work remotely and happy to travel.
- Customer relationship manager (CRM)
- Account management
- Client management