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Swedish Customer Support locally based in Malta

  • Telecommunication, Call Centre, Customer Service Jobs
  • Management (incl. project, product management & human resources)
  • Betting and Gaming Jobs

Description

Our client was founded in 2012 and consists of a team of passionate individuals with a vision to create and promote extraordinary iGaming brands. They offer online casino and sports betting through several brands and employs over 70 staff from 15 countries.

They are currently looking for Swedish Speaking Customer Support Agents who will fit in their fantastic dream team. 

Responsibilities

- Interact with customers, assisting them and providing a welcoming and pleasant experience via live chat, e-mail, and telephone.

- Work closely together with the payments team

- Work within the support colleagues and contribute to an awesome working atmosphere 

 

Specific Requirements

 

- Exemplary and responsible team player

- Strong sense of initiative

- Excellent written and verbal Swedish communication skills 

- Can work well under pressure

- Excellent Computer literacy skills, especially in web-based applications

- An interest in iGaming or a willingness to learn

- Customer Service focused

Hard Skills

  • Microsoft Office
  • Operating Systems
  • Customer relations
  • Customer success

Soft Skills

  • Communication
  • Team-oriented
  • Team player
  • Work well under pressure
  • Driven

We offer

They are on an infinite journey, where their goal is to create an outstanding workplace. They believe in releasing the talent and creativity in every person who works with them.

Their bright open-plan office is in the heart of Malta’s amusement area with plenty of cafés and restaurants to choose from and offers a modern, relaxed and welcoming environment. Naturally, they offer private life and health insurance, health benefits, family-friendly company policies as well as exciting company events. Welcome!