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International Customer Service Representative EN/NL (m/f/x) in Mechelen

  • Telecommunication, Call Centre, Customer Service Jobs

Description

Are you looking for a temporary job (6 months) as International Customer Service Representative in Mechelen ?

Are you fluent in both English and Dutch ?

Do you have experience in customer care in an international environment ?

Read on, you might be the International Customer Service Representative we're looking for !

You are responsible for several countries in Europe, the Middle East and Africa. You are the first point of contact and are responsible for the cross departmental coordination, both internally and externally, along the process between the order and the delivery of the product. You have daily contacts with international customers and colleagues. To help you succeed you are a part of our Customer Service team.

Your Main Tasks As Customer Service Representative Include

  • Being the first point of contact for external and internal customers and distributors
  • Communicating proactively and managing the follow up of lead times
  • Handling orders while ensuring compliance with legal procedures and documents

Responsibilities

Profiel

As International Customer Service Representative you

  • have a bachelor degree in Logistics, Languages or similar and you are looking for a challenging job within a global organization
  • have experience in SAP. Experience in Export and Customer Service is a plus
  • are fluent in English and Dutch. Knowledge of other languages is a plus.
  • are a team player with strong social and communication skills. Customer satisfaction is your main concern
  • are a quick learner, especially when it comes to IT systems.
  • are an accurate worker and are stress-resistant

Aanbod

You get to work in an international Customer service environment for a temporary job of 6 months

Hard Skills

  • Customer relationship manager (CRM)
  • Customer relations

Soft Skills

  • Communication
  • Problem-solver
  • Team player

We offer

We Offer

  • A stimulating and international work environment in our offices in Mechelen, close to the E19 and train station combined with home office for several days a week
  • Engaging contacts with our enthusiastic colleagues and customers from all over the world