Description

Successfully manage large case Request for Proposal's from inception to delivery including:
Clarify goals, expectations and desired outcomes
Identify stakeholders and contributors
Develop a project plan and monitor progress to ensure RFP is delivered on time
Facilitate/coordinate meetings, as required
Support/coordinate finalist meetings
Coordinate plan design reviews, questions from internal stakeholders and assign RFP questions to the appropriate stakeholders
Ensure the RFP’s are submitted on-time and all the submission criteria are met
R eview, edit and proof-read RFP responses
Create and update RFP response database records
Conduct finalist debrief to understand improvement opportunities
Effectively identify, resolve, or escalate issues of varying complexity and urgency
Proactively detect and mitigate potential risks to the RFP
Contribute to the development and enhancement of best practices, tools, and techniques
Participate in projects as a Subject Matter Expert, as required

Responsibilities

Considerable understanding of Group Customer operations especially group life and health insurance teams and systems; being enrolled in or having completed CEBS would be an asset.
Customer centric approach to your work with the ability to collaborate, resolve conflicts, and reach consensus with others.
Proficient in MS Office programs including Word, Excel, PowerPoint, and Smartsheet.
Fully Bilingual in French and English with solid communication skills, both verbal and written – Clear, concise, and articulate, communicates professionally at the right level for the audience
Strong analytical and decision-making skills – Applies a structured approach to identify and analyze options including internal and external risks and impacts.
Creative problem solver – Solution focused, can think outside the box to come up with customer focused solutions, challenges the status quo.
Execution focused – Excellent organizational and time management skills with the ability to handle changing priorities and fluctuating workloads.
Team player – Motivates the team, puts team goals ahead of individual goals, treats other team members with respect and courtesy.
Relationship building – actively works to build constructive relationships both internally and externally