Description

Be responsible for the entire life-cycle of all language/translation projects assigned to the individual
Confirm clarity of instructions prior to initiating project workflow, liaising with Account Executive to modify/correct project instructions/parameters as needed
Effectively liaise with other departments that are essential parts of project workflow (for instance, Quality Managers, Desktop Publishing, etc.)
Perform a Final Eye quality check and issue a Quality Score for the Quality Manager prior to sending a job out
Return completed project to Account Executive on time or early
Juggle multiple projects and priorities simultaneously in a fast-paced environment
Communicate any issues/problems/caveats or additional information to sales staff as soon as that information is available
Establish and maintain working relationships with contract linguists located around the world: Consistently give both positive and negative feedback
Problem solve and work with QA/Management to ensure that appropriate systemic changes are implemented to ensure that any problems that occurred cannot be repeated
Make recommendations to your manager on ways to improve any processes, etc. as part of TransPerfect’s commitment to continual improvement
Perform other special projects or duties when required

Responsibilities

Excellent written and verbal English communication skills
Minimum Bachelor's degree or equivalent
Ability to effectively multitask in order to simultaneously execute multiple projects
Exceptional problem solving/critical thinking skills
Ability to maintain professionalism in all situations, especially under tight deadlines