Description

Actively seeks opportunities to originate new loan business with new and existing customers. No cold calling!
Evaluates customer needs to recommend the best consumer loan and voluntary product solutions
Completes loan applications, proposals and offerings for new borrowers and follows up with pending applicants
Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing
Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans
Applies analytical skills to quickly and efficiently resolve any customer issues
Processes insurance claims, follow-ups and payments when necessary and maintains insurance log per state requirements
Provides excellent customer care through daily transactions, customer inquiries and problem resolution
Shadows Branch Manager for development purposes and becomes eligible for promotion in 18-24 months.
Completes Roadmap training as assigned, actively pursues internal and external developmental opportunities and engages in development of leadership skills outside of the organization
Learns to provide operational and administrative leadership for the branch team while in training
Supports Branch Manager in achieving business plan and sales goals by ensuring outstanding operational and administrative control, and service delivery
Assists Branch Manager with management functions, including but not limited to recruitment of branch staff, training and development of staff, supporting the company’s Core Values and developing action plans to improve operational controls and ensure consistent customer service and a superior client experience.
Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance
Maintains the ability to relocate to another geographical area both while in this role and once eligible for promotion. This could be another office more than 50 miles from the assigned training branch or, when located in a large metropolitan city (i.e., Atlanta, Dallas/Ft.Worth, Houston), to another part of the city outside a typical acceptable commute. *Relocation package provided.
Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance
Networks within the community to gain referral business
Performs Branch Manager relief assignments in other branches as requested

Responsibilities

Bachelor's degree is REQUIRED (College Seniors can sometimes work 20 hours a week until graduation)
1-3 years of sales experience (i.e. retail sales, goal-oriented, incentive based) is strongly preferred.
Relocation is required after training is complete and may also be required during your tenure in the Assistant Branch Manager role. *Relocation package is provided for moves > 50 miles.
Professional demeanor, positive attitude, strong communication and customer relations skills are a must.
Ability to work well independently, as well as a dedicated team member
Creative problem solving, analytical decision making, organization and time management skills
Excellent organization and time management skills
Ability to work in a fast-paced environment and successfully navigate priorities
High level of creativity and flexibility in order to improve existing programs and develop new ones
Basic computer skills required; familiarity with Windows and MS Office suite
Valid driver's license and reliable transportation are required
Must meet our acceptable standards for criminal background history, credit history and driving history and pass a pre-employment drug screen.
Must be able to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state’s department of insurance.

Hard Skills

Microsoft Office
Customer relationship manager (CRM)
Word processing
Windows operating system
Customer relations
Advanced Excel Skills (queries, pivot tables, formulas, macros)
Product development
Opportunity analysis
Customer success
Client management
Learning and development
Business analysis

Soft Skills

Republic Finance

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Main info
Language English
Experience level Entry Level
Job type Full Time
Salary 37000$ / Per Year
CountryUnited States of America

We offer

Health/Dental/Vision
Paid Vacation
401 (K) and employer match
Company provided Life Insurance & Long Term Disability
Employee of the Month Program
Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society
Professional offices with a friendly team environment
Typical base pay for an Assistant Branch Manager is $34,000 - $37,000 with an uncapped monthly bonus opportunity.

Assistant Branch Manager

Description

Actively seeks opportunities to originate new loan business with new and existing customers. No cold calling!

Evaluates customer needs to recommend the best consumer loan and voluntary product solutions

Completes loan applications, proposals and offerings for new borrowers and follows up with pending applicants

Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing

Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans

Applies analytical skills to quickly and efficiently resolve any customer issues

Processes insurance claims, follow-ups and payments when necessary and maintains insurance log per state requirements

Provides excellent customer care through daily transactions, customer inquiries and problem resolution

Shadows Branch Manager for development purposes and becomes eligible for promotion in 18-24 months.

Completes Roadmap training as assigned, actively pursues internal and external developmental opportunities and engages in development of leadership skills outside of the organization

Learns to provide operational and administrative leadership for the branch team while in training

Supports Branch Manager in achieving business plan and sales goals by ensuring outstanding operational and administrative control, and service delivery

Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance

Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance

Networks within the community to gain referral business

Performs Branch Manager relief assignments in other branches as requested

Responsibilities

Bachelor's degree is REQUIRED (College Seniors can sometimes work 20 hours a week until graduation)

1-3 years of sales experience (i.e. retail sales, goal-oriented, incentive based) is strongly preferred.

Relocation is required after training is complete and may also be required during your tenure in the Assistant Branch Manager role. *Relocation package is provided for moves > 50 miles.

Professional demeanor, positive attitude, strong communication and customer relations skills are a must.

Ability to work well independently, as well as a dedicated team member

Creative problem solving, analytical decision making, organization and time management skills

Excellent organization and time management skills

Ability to work in a fast-paced environment and successfully navigate priorities

High level of creativity and flexibility in order to improve existing programs and develop new ones

Basic computer skills required; familiarity with Windows and MS Office suite

Valid driver's license and reliable transportation are required

Must meet our acceptable standards for criminal background history, credit history and driving history and pass a pre-employment drug screen.

Must be able to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state’s department of insurance.

Hard Skills

Soft Skills

We offer

Health/Dental/Vision

Paid Vacation

401 (K) and employer match

Company provided Life Insurance & Long Term Disability

Employee of the Month Program

Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society

Professional offices with a friendly team environment