Description

Support the Account Executive by taking a consultative role in the customers' evaluation processes, including answering all technical questions, troubleshooting development/configuration issues, and managing escalation to Engineering.
Develop strong technical relationships within the various customer teams, acting as a trusted advisor.
Communicating the value of Swimm products through various mediums, including live/online product demonstrations and communication channels.
Manage technical POC's
Aggregate feedback from customer meetings and correspondence and be able to convey that to product management and Engineering.

Responsibilities

Minimum of 2 years of experience in SaaS sales working with enterprise customers in one of the following roles: technical pre-sales, sales engineer, functional / technical consultant.
Minimum of 3 years of experience as a software engineer in medium to large software organizations. Experience with software tools and platforms, including Git and CI tools.
Examine, interpret, and articulate complex technical information to audiences of varying technical levels.
Experience working with CRM systems, notably Salesforce.
Experience building and presenting demo environments for customers at all levels - engineers to C level executives.
Sales driven mindset when it comes to engaging and presenting
Self-motivated by results and driven toward excellence in everything that you do
Experience with technical training / mentoring - Advantage
You really care: you are down-to-earth, friendly, and fair.
You honor disclosure, integrity, and commitment – trust is key.
You boldly drive change: you make waves with courage and curiosity.
Learning & growth mindset: you foster agility, personal growth, empathy and trying again.
Masters of your own craft: you take pride in trailblazing, excelling and paying it forward.