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Danish Content Moderator

  • Banking, Finance, Insurance, Accounting and Trade jobs
  • Management (incl. project, product management & human resources)
  • Engineering, Construction, Manufacturing, Technical, Utilities Jobs

Description

  • You will review content and data to assess accuracy against client policies.
  • Make outbound calls to existing clients in your chosen language bracket. (100+ p/day)
  • Analyse and provide feedback on trends identified in review.
  • Engage with business to verify their information and update client platforms as appropriate.
  • Understand and keep up-to-date with client policies and guidelines
  • Maintain a level of resilience and maturity.
  • Verify the relevant information and update client platforms as appropriate.
  • Liaise with other members of the content moderation team.
  • General data entry related tasks

Specific Requirements

  • Fluency in English and the required language - Danish
  • Be eligible to work in Ireland (Stamp 4, Stamp 1G or EU passport)
  • Excellent verbal and written communication skills
  • 1-2 year's experience professional work environment and a strong customer service focus

Hard Skills

  • Data Analytics
  • Data entry
  • Customer relations
  • Customer success
  • Client management
  • Cold Calling
  • Google Analytics
  • Content Creation and Management
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Team player

We offer

  • Performance based bonus scheme
  • Rewards scheme
  • Great career growth potential
  • The opportunity to work with a leading global tech company
  • Permanent contract
  • Private Medical Insurance