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Latvian speaking Customer Support Agent

  • Telecommunication, Call Centre, Customer Service Jobs
  • Retail Jobs
  • Fashion Jobs

Description

Are you the one who always gives fashion tips to your family and friends? Are you the one who is always busy making the right match for your outfit? Would you also like to help others in this? Do you get energy from the following keywords, fashion, shoes, beauty & accessories? Then we are looking for you! 

Our client is an ambitious and fast-growing e-commerce company. The core is the online shop, which was launched in May 2014.

The aim is to change the e-commerce market throughout Europe in a sustainable way and to make fashion shopping more inspiring and exciting for the young target group

What are you going to do?

As a Customer Service employee, you will handle issues, advise customers by telephone and / or e-mail, and provide high-quality services as may be expected from a reputable fashion brand. To be successful in your role. Do you need natural self-confidence and empathy to be able to speak to customers? You work full of passion for fashion and you guide and advise customers on their purchases.

What are we looking for?

We are looking for employees who have experience in working in Fashion and / or Retail, who are also customer-friendly with good communication skills, and who want to take responsibility to solve a problem as well as possible. As a representative of the brand, you ensure that every customer can experience high-quality customer service every time.

Hard Skills

  • Customer relationship manager (CRM)
  • Multi-line phone proficiency
  • Customer relations

Soft Skills

  • Communication
  • Adaptability
  • Problem-solver
  • Listening