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Regional Business Development Manager - EU Sales
- Sales, Business Development, Business Consulting
- Marketing and PR, Advertising and Creative Media Jobs
- Charities Jobs (non-profit organization)
Description
- Execute sales for scrap plastics sourced from our global locations to licensed manufacturers and recyclers
- Enhance relationships with existing customers to increase volumes & margins
- Develop new customers to diversify business and to increase overall volumes and margin
- Identify all prospective customers within the market segment allocated
- Systematically work through all prospects to establish relationships with customers who meet Vanden operating standards
- Actively seek out new sales opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
- Maximise margin by using effective negotiation techniques
- Able to challenge customer views and counter objections to move towards closing a deal
- Actively engage with the greater team to develop skills and share knowledge
- Gather feedback from customers and prospects and share with internal teams
- Perform customer site visits to build relationships and discover market information
- Develop and enhance relationships by being creative, innovative and offering excellent customer service that is responsive and tailored to customer needs
- Engage in constant and active risk management, to ensure the product being supplied is per the company quality requirements
- Keep detailed logs in CRM of all activities constantly
- Maintain accurate records of customer information in CRM, including material requirements
- Provide feedback & market reports to Management
- Use knowledge of competitors and market to develop Vanden’s unique selling propositions
- Contribute to developing standard operating procedures for sales and customer service to mitigate risk and ensure seamless workflow
- Develop a thorough understanding of the nature of the business by analyzing previous sales data and publicly available information
- Develop a thorough understanding of Vanden’s people and capabilities
- Research and develop a thorough understanding of your clients’ business e.g. their customers, supply chain, production process and finished products
Responsibilities
- Significant Sales experience based ‘on the road’ and: a track record in developing a high volume of new business accounts ‘from scratch’ a track record of working to and exceeding financial targets
- Experience of handling and overturning objections and converting into sales
- Experience of successfully managing existing accounts & acquiring new ones at the same time
- Experience of using a CRM system to record accurate customer data
- Self-motivated with a results driven approach
- Fast learner and passion for sales
- Multilingual (fluent English is a requirement, plus either German, Dutch or French)
- Able to stand back and review data/information to see the ‘big picture’
- Able to use logic and reasoning to appraise situations
- Able to anticipate opportunities and risks
- Able to build rapport quickly with colleagues and customers
- Able to negotiate effectively with customers to maximise margins
- Able to effectively collaborate with colleagues to achieve results
- Able to manage and respond quickly to changing/competing priorities
- Highly organized, able to independently plan own time e.g. Outlook calendars and reminders
- Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding)
- Able to present and clearly communicate information in speaking and writing
- Able to ensure tasks are completed on time and to a high-standard
- Able to use Excel, Outlook, Word and other MS Office products
- Able to undertake effective research (not only Google)
- Willing to take ownership of the role and drive success
- Persuasive with a ‘can do’ attitude, mindful of customer needs (also knows when to say “No”)
- Self-aware and reflective on successes and failures – seeks feedback
- Empathetic towards others
- Focuses on facts and evidence over ‘story’
- Resilient approach – able to quickly overcome disappointment and failure
- Not afraid to have challenging conversations
- Willing to learn and follow internal processes, yet happy to suggest improvements
- Professional and ethical in their approach
- Understands that upfront effort prevents issues down the line
- Committed to on-going personal and professional development
- Values team above self
Hard Skills
- Microsoft Office
- Customer relationship manager (CRM)
- Word processing
- Outlook Express
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
- Data analytics
- Account management
- Contract negotiations
- Opportunity analysis
- Relationship building
- Customer success
- Cross-cultural sales background
- Google Analytics
- Risk assessments
- Timelines
- Scheduling
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Skilled Collaborator
- Time management
- Self-motivated
- Organized
