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Junior CCD Manager
- Sales, Business Development, Business Consulting
- Management (incl. project, product management & human resources)
- Retail Jobs
Description
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- Customer Facing.
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- Landing correct recommended sales prices for ongoing and promotional deals.
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- Landing promotions and deal changes.
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- Optimizing promotional grids by evaluation and driving share-winning packs.
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- Execute category volume drives with the relevant internal and external channels.
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- Drive the correct product mix portfolio for specific regions and clusters.
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- Focus on landing the correct mandates (pricing, innovation & execution activities etc.)
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- Launch successful innovations by understanding the customer story, driving speed to shelf and highlighting benefits.
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- Close customer deals by negotiating promo terms, trade funding and counter parts according to the category strategy.
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- Monitor customer performance by tracking customer contribution and market share for major categories.
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- Work with the Unilever field sales team to drive instore activities.
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- Pre-planning and pre-evaluating investment decisions to deliver positive return on investments.
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- Analyze & discuss trade visit scorecards with Operations Manager and CCN.
- - Drive and manage CCN regarding: Stock, Sales Reviews, Marketing Initiatives, SHE requirements, Cabinet Team Support, Quality issues, Incentive Compliance.
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- Report quality issues in trade to Operations Manager.
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- Distribution and execution of new Point of Sale by using RTM.
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- Represent Ola during activation events.
- - Support the Cabinet team: manage and follow up ad hoc issues with the cabinet team i.e., request for new cabinets.
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- Conduct a monthly (or cyclical) Sales and Business Review with Concessionaires:
- consolidate and present sales performance: target VS previous year, trade visit feedback, promotional activity plans, cabinet operations.
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- Attend relevant monthly (or cyclical) UFS meetings.
- - Consolidate and present: Sales Review per store, Damage issues addressed, new launches, Ice Cream training, distribution analysis.
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- Prepare Trade Contact reports and send to CCN and your Operations Manager.
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- Identifying new business opportunities.
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- Identify new regional channel opportunities in liaison with CCN and the customer marketing team i.e. resorts, new accounts.
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- Identify new branding opportunities (these are permanent and exclusive) in liaison with CCN and the customer marketing team i.e. kiosk branding.
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- Identify new eventing opportunities (these are once off deals) in liaison with CCN and the customer marketing team i.e. A1 race, concerts, comrades.
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- Identify new vending opportunities (these are permanent) in liaison with CCN and the customer marketing team i.e. beach, botanical gardens.
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- Identify and report any competitor activities and discrepancies (i.e. price increases), new trends to the Operations Manager and category managers.
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- Ensure that all customer queries / complaints/ issues are dealt with effectively and efficiently as per the Unilever target of Customer Service excellence.
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- Actively participate within account management meetings.
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- Manage the profit and loss for the OLA category.
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- Customer demand forecasting.
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- Budget management.
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- CCN new rep training.
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- Weekly trade visits.
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- Manage Route to Market (RTM) and call efficiencies.
Responsibilities
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Bachelors Degree/ B-tech.
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2-3 years experience in driving negotiations through Key Account Management within the FMCG industry.
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Understanding of in-store activity, pricing strategies and management of category specific profit and loss.
Hard Skills
- Customer relations
- Forecasting
- Product development
- Account management
- Contract negotiations
- Opportunity analysis
- Marketing research
- Customer success
- Client management
- Sales pipelining
- Cross-functional collaboration
- Budgeting
- Best practice development
- Business analysis
- Deliverable management
- Meeting minutes
Soft Skills
- Communication
- Listening
- Team player
- Strategic thinker
- Enthusiastic
