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IFA Assistant

  • Banking, Finance, Insurance, Accounting and Trade jobs
  • Administrative office management jobs

Description

·  Onboarding new clients and processing client applications
·  Preparing suitability letters, annual reports, and letters of authority
·  Chasing providers regarding applications and transfers of money
·  Preparing and maintaining client records for compliance
·  Dealing client and third-party provider queries in a timely and effective and manner
·  Upkeep of the internal CRM systems and management of workflows
·  General office administration
·  Supporting the Directors and Advisers with all reasonable duties

Responsibilities

·  Above all else you must have a passion for delivering excellent client service
·  A good phone manner
·  Analytical and interested in problem solving
·  Previous administration experience in working for an IFA highly desired
·  You must have excellent communication skills, great attention to detail, and be able to prioritise your work loads
·  Proficient in Microsoft Office, Experience of Iress XPLAN and FE Analytics useful
·  Enjoy being a team player, performing various tasks with different people as required

Hard Skills

  • Microsoft Office
  • Windows operating system
  • Scheduling and business planning
  • Memo preparation
  • Data entry
  • Business correpondence
  • Multi-line phone proficiency
  • Customer relations
  • Customer success

Soft Skills

  • Communication
  • Problem-solver
  • Team player
  • Time management
  • Attention to detail

We offer

Salary Range £26,000 to £34,000
 
The role is full-time (35hrs/week), although we would consider quality applicants on a more flexible basis (minimums of 25hrs/week and 3 days in the office). There would be the option to work from home 1-2 days a week once established.