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Prevention Support

  • Marketing and PR, Advertising and Creative Media Jobs
  • Charities Jobs (non-profit organization)
  • Sales, Business Development, Business Consulting

Description

  • You make sure events have the correct title, ticketing categories and price categories;
  • You add missing events and make sure the right information is being added;
  • You collect information about changes within events and/or cancellations so this information can be communicated to our users;
  • You make sure our users can only upload the right tickets, in the right event and ticketing categories;
  • You will go on a hunt for nice-looking and fitting imagery so our event and venue pages look top notch; 
  • You will help colleagues from our Live Support team with questions from users they are not able to solve;
  • You keep an eye on our users and make sure that everyone sticks to the rules. Keeping our platform as safe and honest as possible is your bigger goal! 

Responsibilities

  • You are born a perfectionist and enjoy bringing structure to your work;
  • You have a keen interest in the event industry;
  • You thrive on making the ticketing market as honest and transparant as possible;
  • You are always one step ahead in solving problems and you are creative in doing so;
  • Your English skills (both written and verbally) are through the roof.

Hard Skills

  • Customer relations
  • Client management
  • Cross-functional collaboration
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Problem-solver
  • Team player
  • Organized
  • Creative
  • Enthusiastic

We offer

  • Diverse team with 15+ nationalities;
  • Healthy lunch & snacks everyday;
  • Macbook and a 27'' monitor;
  • 25 paid holidays a year;
  • Friday drinks at the office;
  • Pension plan fully paid by TicketSwap.