Description

First point of contact for all underwriting queries (with the exception of renewal retention, new business quotes/amendments)
Responsible for underwriting endorsements to agreed authority levels and pre-underwriting endorsements over agreed authority. This will be via telephone, post, E-mail and via MP24.
Building and maintaining good relationships with brokers
Actively seek to round out existing accounts and particularly the promotion of motor.
Training and mentoring new team members when required.

Responsibilities

Team orientated with outstanding customer service skills and are happy to spend circa 90% of the day on the telephone.
Excellent organisational skills & prioritise your time optimally.
Experience of building effective relationships with brokers and colleagues.
Strive to provide service levels that exceed industry standards, using creative problem solving skills and demonstrate teamwork across functional areas.
The ability to cross sell and round out existing accounts will ensure your success in this role.
Exposure to household/Motor insurance industry experience
Previous role with telephone interaction with the public / customers
Computer-literate – MS Office
ACII or working towards CIP exams (desirable)

Hard Skills

Microsoft Office
Windows operating system
Multi-line phone proficiency
Customer relations
Account management
Relationship building
Customer success
Cross-cultural sales background

Soft Skills

Chubb

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Main info
Language English
Experience level Entry Level
Job type Full Time
Salary negotiable
CountryUnited Kingdom

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We offer

Competitive salary & pension scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.
Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.
Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program

Underwriting Assistant - Personal Risk Services

Description

First point of contact for all underwriting queries (with the exception of renewal retention, new business quotes/amendments)

Responsible for underwriting endorsements to agreed authority levels and pre-underwriting endorsements over agreed authority. This will be via telephone, post, E-mail and via MP24.

Building and maintaining good relationships with brokers

Actively seek to round out existing accounts and particularly the promotion of motor.

Training and mentoring new team members when required.

Responsibilities

Team orientated with outstanding customer service skills and are happy to spend circa 90% of the day on the telephone.

Excellent organisational skills & prioritise your time optimally.

Experience of building effective relationships with brokers and colleagues.

Strive to provide service levels that exceed industry standards, using creative problem solving skills and demonstrate teamwork across functional areas.

The ability to cross sell and round out existing accounts will ensure your success in this role.

Exposure to household/Motor insurance industry experience

Previous role with telephone interaction with the public / customers

Computer-literate – MS Office

ACII or working towards CIP exams (desirable)

Hard Skills

Soft Skills

We offer

Competitive salary & pension scheme, 25 days annual leave plus ability to purchase 5 additional days, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings.

Employee resource groups: Gender Equality Network, Abilities & Wellbeing, Social Mobility, Parents & Carers, Pride Network, Cultural Awareness Network.

Networking, mentoring & development opportunities, 1 day annual Charitable leave, Cycle to work scheme, Active Sports & social committee, Employee Assistance program