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Customer Service Advisor - ASAP start

  • Telecommunication, Call Centre, Customer Service Jobs
  • Banking, Finance, Insurance, Accounting and Trade jobs

Description

The role: This position would suit candidates with a background in customer service or equally it would be a fantastic opportunity for highly motivated candidates to train to become Customer Service Advisor's by joining a progressive company and working with their lively team. The successful candidate will be responsible for taking and processing orders, dealing with customer queries, building rapport with new and existing customers and providing an all-round excellent level of customer service.

Starting date: Imminent



Duties Will Include

Dealing with customer queries

Responding to customer emails
Building a strong customer rapport
General office administration duties as and when required who we're looking for: The ideal candidate will be someone who can offer good customer service skills and previous experience within a telephone-based customer service environment would be a benefit but not essential. If you can communicate effectively and empathise with customers, please consider these roles. You will have a high level of attention to detail, be competent with IT and have good written English.

Specific Requirements

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Hard Skills

  • Customer relationship manager (CRM)
  • Multi-line phone proficiency

Soft Skills

  • Communication
  • Problem-solver
  • Attention to detail

We offer

Salary: £8.72 p/h

Working Hours: Full time hours available - various shift patterns to choose from