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Product Analyst

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Description

  • You will be working directly with your product team (mostly your product manager and designer) on a day-to-day basis, creating a better understanding of what our customers are doing and need. This often takes the form of exploratory data analysis and user research.
  • Based on these insights you'll help the team to propose solutions. You act as a sparring partner to make sure the solutions are focused on the right problem, have the right reach and possible impact, and are testable. You help inform these solutions with data when needed.
  • You own the A/B testing process for your team. Making sure the hypotheses we produce are testable, ensuring we define the right metrics and are able to measure them, monitoring and concluding the experiments, and feeding learnings back to the team in an understandable and actionable way.
  • Sometimes you help the team answer ad hoc questions. As much as possible we try to democratise access to the data, but in a pinch you step in and help the team answer tricky questions.
  • You work to make your team more data informed. That might mean breaking down lagging metrics into leading ones, working with your product manager to define key metrics and produce dashboards to monitor them, or providing coaching and support to the team so they can ask and answer the right questions on their own.
  • You'll work on a mix of new solutions and optimisation. You're excited about being involved from beginning to end - from the initial product hypothesis, analysis of opportunity space, solution design and optimisation of chosen solution for it to have the desired impact.

Responsibilities

  • User obsessed - we talk to users constantly and dive into the data we have about their behaviour.
  • Analytical - we've got a lot of data and believe in A/B testing whenever it is possible (almost always). You're able to break down problems, spot patterns, and draw conclusions.
  • Critical thinkers - it's easy to lie to ourselves with data or use it to confirm our beliefs. You are regularly challenging your team, looking for flaws in your reasoning, and helping to find truth rather than proof.
  • Experience - You've worked on a consumer product at scale before. You've probably spent a few years working in a similar role (product analyst, data scientist, UX researcher, web analyst, CRO specialist, etc.)
  • Strong data skills - You're comfortable writing SQL queries and working with complex data sets.
  • User focused - You enjoy getting close to the user and understand the importance of mixing qualitative insights with quantitative ones. You're not afraid to get out of the building and talk to users.
  • All about insights - You're driven by learning about our users, how they use our product and the problems we could solve for them. Writing a query or making a dashboard are only tools to achieve this, not what drives you.
  • Comfortable with A/B testing - You know how to design an experiment to test a hypothesis. You're comfortable analysing the results and providing conclusions to your team.
  • Love spreading insights - You love to spread what you learn to your team and the rest of the company. You're a clear communicator and know how to simplify complex concepts.

Hard Skills

  • Data Analytics
  • Database and Queries
  • Customer relations
  • Data Management
  • Opportunity analysis
  • Relationship building
  • Customer success
  • UX design
  • Cross-functional collaboration

Soft Skills

  • Communication
  • Problem-solver
  • Strategic thinker
  • Hands-on
  • Innovation

We offer

  • Key position in a growing startup.
  • 35+ passionate people working on a product they love.
  • Possibility for personal growth and development.
  • Lots of responsibility and a real chance to make an impact.
  • Get a MacBook Pro.
  • €50/month for work-from-home expenses.
  • Unlimited use of co-working spaces.
  • Work from any location (+/- 1 hours CET).
  • 2x team meetups per year to meet in person (and do fun stuff).