Description

Deliver high-quality first/second line IT support to internal users in a professional manner.
Taking care of staff on/offboarding processes.
Acting as a point of contact when it comes to IT support for employees.
Install, diagnose, repair, maintain and upgrade equipment.
Active Directory management: computers, users (new, close, permissions).
Keeping inventory of IT purchases and assets - creating/updating inventory records, assigning equipment to users, auditing inventory, performing decommissioning.
Maintain the necessary documentation.
Actively manage IT Helpdesk requests.

Responsibilities

A minimum 2 years’ experience in an IT support environment.
Experience in the administration of Microsoft Active Directory, Account users and e-mailboxes.
Keeping up-to-date on Windows and Microsoft Office Suite.
Knowledge of networking concepts.
Strong analytical troubleshooting skills for IT.
Good awareness of IT data security standards.
IT Degree and or related qualifications.