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International Patient Host
- Telecommunication, Call Centre, Customer Service Jobs
- Sales, Business Development, Business Consulting
- Marketing and PR, Advertising and Creative Media Jobs
- Travel, Hospitality, Tourism Jobs
Description
International patient representative will accompany the foreign patients as a translator and company representative during their transfers (including airport transfers and local transfers), doctor appointments, hotel check-ins/outs.
Follow patient's full itinerary and provide information about treatments and patient's timelines.
Serve as a personal assistant to the patient upon request and build a good rapport with the patient. (introducing the city, shopping places, restaurants, sightseeing etc.)
Inform the patient about the treatments we offer and cross-sell to existing patients and get new referrals based on the relationship with the welcomed patients.
Get patient reviewsbefore the patient's departure.
Co-working with business development department at available times.
Responsibilities
Fluency in English and Spanish. Knowledge of Arabic or any European language is a plus.
Flexibility in working days and hours.
Problem-solving skills, time management, stress control skills, teamwork skills, intercommunication skills, teamwork skills.
Must be a Turkish Citizen.
Hard Skills
- Customer relations
- Relationship building
- Customer success
- Client management
- Cross-cultural sales background
- Cross-functional collaboration
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Problem-solver
- Time management
- Flexible
- Work well under pressure