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Operations Manager

  • Sales, Business Development, Business Consulting
  • Management (incl. project, product management & human resources)
  • Transport, Logistics, Procurement, Import/Export Jobs
  • Management Executive
  • Retail Jobs


  • Warehouse management: organizing an effective and efficient warehouse system that facilitates timely and high-quality dispatch processes (e.g. traceability, batch management, accuracy).
  • Packing logistics: supervising the processes that allow products to be shipped in a way that they will arrive at the customer safely.
  • Delivery logistics: making sure all deliveries are done in full (own and 3rd party logistics), in excellent state, within the projected time window communicated to the customer (especially frozen and fresh products).


  • The candidate is tech savvy and sees the benefit in automating and standardizing processes (ERP experience in food handling required).
  • The candidate is streetwise and can solve ad hoc problems as they arise (not afraid to get hands dirty).
  • The candidate has a great eye for detail and with a perfectionistic nature (just good is not good enough).
  • The candidate has a photographic memory on what is happening during operations.
  • The candidate keeps oversight on what is happening in the business and what needs to happen.
  • The candidate is a strong and inspiring leader, is able to increase process compliance and is able to grow the team.
  • The candidate always takes responsibility for the operations, even when he/she is not present.
  • The candidate is open in giving feedback and telling matters how they are, even when conversations are difficult.
  • The candidate gives timely and high-quality reports on what is really happening in the business and root cause analyses and corrective actions on when something went wrong.
  • The candidate independently drives improvement agenda within the business and needs to be able to think out of the box to solve logistics challenges we are facing.
  • The candidate can easily underpin operational decisions with its financial impact and drives cost efficiency.
  • Bachelor’s or Master’s level.
  • This is a senior role with a seat at the management team, so the candidate should be comfortable giving high-quality presentations to management and investors.
  • We value mindset over experience, but a typical candidate should have around 10 years of relevant experience.
  • Previous logistics management experience in food handling.
  • Experienced in leading larger teams.
  • Comfortable in working with ERPs.
  • Strong analytical mindset and Excel skills.
  • Strong project management skills.
  • Experience with LEAN or similar methodologies.

Hard Skills

  • Microsoft Office
  • Advanced Excel Skills (queries, pivot tables, formulas, macros)
  • Financial Calculation of costs and taxes
  • ERP systems
  • Team management
  • Team building
  • Process improvement
  • Business planning
  • Business analysis
  • Deliverable management
  • Executive updates
  • Ability to use project management software
  • Advanced language knowledge

Soft Skills

  • Leadership
  • Problem-solver
  • Decision maker
  • Responsible
  • Attention to detail