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Account Manager - Uxbridge, Twickenham, Slough
- Sales, Business Development, Business Consulting
- Marketing and PR, Advertising and Creative Media Jobs
- Management (incl. project, product management & human resources)
Description
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Achieve new product targets in your area of responsibility.
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Identify new business opportunities, present and close with a bespoke advertising solution.
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Conduct regular account reviews to prove value and ROI.
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Conduct relevant product and service training with customers.
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Consistently ensure all customers have clear understanding of pricing structure and new Rightmove initiative.
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Feedback, with regularity, details of “the market” to Area Director and Estate Agency Board.
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Actively participate with on-going training (you always want to be better).
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Attend regional and national meetings.
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To maintain a CRM database of your customers.
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Work closely with your Telephone Account Management (TAM) and Customer Service colleagues to offer consistently great service.
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Liaise closely with Area Director, Telephone Account Manager, Head Office support departments.
Responsibilities
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Has consistently over achieved set sales targets.
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Structured, disciplined, energetic, committed to individual and group.
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Positive attitude, onboard feedback, seek to be better.
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Open and honest team player.
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Excellent eye for attention to detail and accuracy.
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Analytical and confident with data analysis.
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Able to thrive in a hardworking and dynamic team.
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Driven to exceed team expectations.
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Problem solver with the ability to take ownership and resolve issues.
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Strong communication skills.
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Ability to challenge ideas and ask questions.
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Confident in using a PC, particularly competent in Word, Excel, PowerPoint.
Hard Skills
- Microsoft Office
- Customer relationship manager (CRM)
- Data Analytics
- Advanced Excel Skills (queries, pivot tables, formulas, macros)
- Product development
- Account management
- Opportunity analysis
- Relationship building
- Customer success
- Client management
- Cross-functional collaboration
- Meeting minutes
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Team player
- Organized
- Energetic
- Attention to detail