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Community Manager English (Remote/Freelance)

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Description

Responsibilities:

  • Moderating and administrating social network platforms & forums;
  • Organizing contests and events for players, including but not limited to: Community streams, Social Media contests, joining Influencer streams, live Q&A, etc.
  • Creating & maintaining a team of Moderators to cover all platforms;
  • Building and empowering external communities, actively reaching out, meeting and building strong relationships with community influencers;
  • Recognizing and supporting "brand advocates" and "viral distributors" among users;
  • Maintaining a friendly and constructive atmosphere in the community, prompt responding to any conflicts;
  • Analyzing user behavior and taking measures to correct trends;
  • Keeping updated with social media tools, community building trends, and best practices for all supported platforms & potential new ones;
  • Writing, proofreading, formatting & editing materials for sites (text and art content)
  • Collecting and processing information on bugs, errors and feedback, reporting to stakeholders;
  • Coordinating Community projects and Monitoring KPIS;
  • Writing weekly reports and reviews on scheduled contests and events.

 

 

Requirements:

  • 1 to 3 years of experience in a similar position within the gaming industry;
  • Native English speaker, outstanding grammar;
  • Gaming computer able to run MY.GAMES titles with good quality, stream & capture video content with good quality. High-end webcam & microphone;
  • Fast & reliable Internet access;
  • Experienced in MMO gaming and has an expert understanding of the industry;
  • Team player with a collaborative personality and a high level of self-organization;
  • Demonstrable expertise on social media platforms and tools;
  • Knowledge of brand awareness, social media marketing principles and features;
  • Experience in moderation of external resources;
  • Experience in building and growing internal and external communities;
  • Ability to work under pressure, with short deadlines, be fully available & reactive.

Specific Requirements

Desirable:

 

  • Experience working in multilingual and multicultural environments;
  • Experience with online-based task tracking systems (Atlassian, Smartsheet);
  • Detailed knowledge of and passion for MY.GAMES´s most recent titles;
  • Strong familiarity with the gaming industry and online gaming communities;
  • Proficiency with video-editing software.

Hard Skills

  • Business analysis
  • Timelines
  • Deliverable management
  • Executive updates
  • Ability to use project management software

Soft Skills

  • Communication
  • Team player
  • Self-motivated
  • Organized

We offer

Note: This position is remote under a freelance contract.