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Multilingual Customer Service Representative

  • Translation, Localization, Interpretation Jobs
  • Telecommunication, Call Centre, Customer Service Jobs

Description

The ideal candidate loves talking to people and proactively solving issues.

 

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about services and all programmes
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms

Specific Requirements

 

  • At least 1 - 2 years' of relevant work experience
  • Preferred languages - German, French, and/or Nordic Languages.
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
 

Hard Skills

  • Data entry
  • Cross-functional collaboration
  • Advanced language knowledge

Soft Skills

  • Communication
  • Problem-solver
  • Multitasker
  • Organized

We offer

Salary is negotiable