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Global Program Advisor (Remote)
- Administrative office management jobs
- Management (incl. project, product management & human resources)
- Education, Training, Teaching, Science Jobs
Description
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Manage all ‘Post-Deposit’ communications and correspondence with new participants.
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Deliver regular webinars and information sessions to excite and inspire our global participants.
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Create and host global online community and digital networking events
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Content creation for key communications and messaging with all new participants.
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Manage the timely submission of all participant onboarding documentation and key program information.
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Assist participants with Resume advice and support in line with our recognised CV template.
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Primary contact point during participant placement matching process with our global company partners.
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Manage participant processing in CRM system.
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Respond in a timely fashion to all general enquiries via email and phone.
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Liaison point for the processing of program payments alongside our finance department.
Responsibilities
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First class written & verbal communication skills.
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Excellent customer service.
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Cultural sensitivity.
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Process and technology driven.
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Exceptional organization and time management skills.
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Entrepreneurial thinking and a ‘can do’ attitude.
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CRM management experience.
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Alignment with our Purpose and Values: People focused, Continuous Learning, Teamwork, Global Leadership.
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At least 1 year of professional experience.
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Fluency in English is a necessary requirement.
Hard Skills
- Customer relationship manager (CRM)
- Scheduling and business planning
- Business correpondence
- Multi-line phone proficiency
- Customer relations
- Cross-functional collaboration
- Meeting minutes
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Leadership
- Team player
- Time management
- Organized
- Entrepreneurial
We offer
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Competitive salary.
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Generous global PTO policy.
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Continuous learning opportunities.
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Share options.
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The incredible opportunity to meet new people and network with people from all around the world across a wide range of industries.