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Product Manager
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- Management (incl. project, product management & human resources)
Description
· Own the Dutch insurance roadmap, including sizing & assessing the addressable market in the Netherlands.
· Become a go-to expert for core products, overseeing the coverage, pricing & underwriting.
· Conduct industry research, competitive benchmarking, and small business owner interviews to prioritize and target customer’s biggest insurance needs.
· Be responsible for the growth and profitability of our insurance product line by optimizing pricing, determining insurance offerings, rolling out to customer segments.
· Partner closely with multiple teams at Insify including Customer Operations, UX, Tech, Data Science & Analytics, Distribution & Sales.
· Use the voice of the customer and product performance data to identify improvement opportunities in areas including experience simplification, pricing, and underwriting – then execute on them.
· Be the ambassador (and also educator) of Dutch small business insurance to the team as well as external partners.
· Always keep innovating! Make sure our insurance products & operations delight customers each and every day.
Responsibilities
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Minimum 5-8 years of insurance experience in a fast pace environment with a track record of success (incl. brokers, MGAs, insurers or re-insurers).
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3+ years of product management in fintech/insurtech experience; with spikes in problem solving and collaboration.
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Customer obsessed, passionate about making great products that serve and empower small business owners.
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Data hungry, with proven experience in using data driven methods in decision making and analysis.
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Excellent attention to detail and highly organized to make progress on all fronts.
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Team player with strong interpersonal skills, with outstanding written and verbal communication skills (Dutch & English).
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Ability to work independently and comfortable with ambiguity.
Hard Skills
- Data Analytics
- Data Management
- Product development
- Customer success
- Cross-functional collaboration
- Process improvement
- Product roadmapping
- Deliverable management
- Ability to use project management software
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Problem-solver
- Decision maker
- Skilled Collaborator
- Hands-on
- Attention to detail