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People Operations Associate

  • Sales, Business Development, Business Consulting
  • Administrative office management jobs
  • Management (incl. project, product management & human resources)
  • Education, Training, Teaching, Science Jobs

Description

  • Coordinate candidate interviews across internal teams, managing multiple calendars.
  • Provide a world class candidate experience by communicating thoughtfully and efficiently with all candidates; and coordinating with internal stakeholders to ensure we are getting back to candidates promptly.
  • Build enduring relationships with hiring managers and interview teams by providing though-partnership and solutions to hiring managers.
  • Help bolster our candidate pipeline by engaging in sourcing activities to build strong talent pipelines.
  • Manage multiple open roles as recruiting volume increases, creating systems to track roles and candidates throughout the hiring process.
  • Identify and manage partnerships to help support our efforts to build a diverse and inclusive team.
  • Develop and maintain relationships with temp agencies to fill unexpected gaps quickly.
  • Identify opportunities to build and promote our organization’s mission.
  • Advising the Director of Finance on needed services, identifying possible vendors and negotiating contracts.
  • Manage and make updates in our HRIS systems and assist with applicant tracking system administration.
  • Own compensation updates in system with one-off changes or large-scale uploads from compensation cycles.
  • Work with the Management team on the coordination and implementation of initiatives relating to employee development, goal setting, promotion process, performance management, compensation process.
  • Ensure new hires, terminations and transfers are updated in an accurate and timely manner in HRIS.
  • Maintain employee personnel file integrity and prepare DocuSign for employees regarding compensation increases, title changes, and other HR forms.
  • Manage the onboarding process post signed offer letter, including (but not limited to) reference checks, backgrounds checks, and onboarding paperwork in HRIS portal, and working with hiring managers to create an onboarding plan for new hires.
  • Follow up with employees at the 30, 60, and 90-day period to ensure our new hires are feeling supported and facilitate their 6-month Performance Review.
  • Assist the Director Finance and Administration with benefits administration.
  • Lead A Better Chance’s benefit Open Enrollment period.
  • Lead A Better Chance’s Performance Review cycle in Performance Culture. Drive staff engagement in the system throughout the year and assign reviews to staff, follow-up on open reviews and create trainings on how to have an effective Performance Review.
  • Be a main point of contact for our team for questions related to People processes and functions,
  • Execute and continuously identify ways to improve our new hire onboarding process,
  • Support the Director of Finance and Administration in developing and rolling out new people operations programs & trainings,
  • Manage the administration of a variety of People Operations programs like Wellness Wednesdays,
  • Partner with the Director of Finance and Administration and the Executive Assistant & Office Manager to plan and execute company onsites, office outings, Annual All Staff retreat, and community service events.
  • Continuously work to create a diverse and inclusive workplace.
  • Working with department directors and managers to identify learning gaps on teams and providing training opportunities.
  • Onboard new staff to the LinkedIn Learning platform.
  • Lead the team in monthly LinkedIn Learning Challenges.
  • Develop and Lead monthly Lunch and Learn workshops.
  • Develop training videos for common A Better Chance processes that can be added to the LinkedIn Learning platform and MS Stream.
  • Advising the Director of Finance on needed trainings for staff and identifying possible vendors, thought leaders and other mediums to provide that training.
  • Other duties as assigned, including participation in A Better Chance organizational and programmatic efforts.

Responsibilities

  • 3 - 5 years of relevant work experience.
  • Bachelors degree or commensurate experience.
  • Passionate about people & process; you like getting things done.
  • Self-motivated, flexible, highly organized, detail oriented and able to multitask in a fast-paced environment. You recognize that errors in this work can have big implications for our employees.
  • Full-time experience driving processes, managing stakeholders, setting expectations (especially upwards) and executing reliably.
  • Experience creating written and visual materials that are appropriate for company-wide consumption (slides, docs, emails) and also understand how to align messaging to the appropriate audience (leadership teams, managers, etc).
  • Familiarity with different HRIS systems and PEOs (i.e. Performance Culture, ADP, Paychex, Insperity, etc) and ideally have worked on an implementation or set-up of one key system.
  • Confidentiality; you value professionalism when handling sensitive employee data and have the ability to maintain confidentiality at all times.
  • Technologically savvy, you feel comfortable using and training on applications and systems.
  • A creative mind that is excited to take on challenges in the immediate while providing vision for the future.
  • You are a builder, innovator, and outside-the-box thinker with an entrepreneurial spirit.
  • You are solutions driven and love solving problems.
  • You have strong written and verbal communication skills.
  • You love taking initiative and proactively provide suggestions on how to streamline and improve processes.
  • You are empathetic, resourceful, and comfortable navigating through ambiguity in a fast-paced, dynamic environment.
  • You create excellent partnerships, and are seen as a strong team player. You will build and maintain strong relationships with the Administration team and other teams across the organization.

Hard Skills

  • Data Analytics
  • Social media platforms
  • Customer relations
  • Data Management
  • Contract negotiations
  • Opportunity analysis
  • Relationship building
  • Cross-functional collaboration
  • Performance reviews
  • Hiring and firing
  • Benefits administration
  • Learning and development
  • Compensation plans
  • Process improvement
  • Best practice development
  • Deliverable management
  • Advanced language knowledge
  • Advanced writing skills
  • Proofreading and editing skills

Soft Skills

  • Communication
  • Listening
  • Self-motivated
  • Flexible
  • Organized