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Growth and customer care assistant

  • IT, Software development, System Engineering Jobs
  • Sales, Business Development, Business Consulting
  • Marketing and PR, Advertising and Creative Media Jobs
  • Administrative office management jobs
  • Retail Jobs

Description

  • Ability to hit targets and motivation to exceed expectations.
  • Timekeeping and accuracy are essential in this fast-paced role.
  • Exceptional written and verbal communication skills in English are paramount to this position.
  • As this is such a varied role, the ability to plan ahead and prioritise an ever-changing workload is essential to success.
  • You will need to be a confident and competent user of Microsoft Office.
  • 2+ years experience.
  • Experience in engaging with different audiences on digital channels.
  • Knowledge of marketing funnel.
  • Second language.
  • Knowledge of growth hacking.
  • Experience in growing online p2p marketplaces or e-commerce platforms.
  • Knowledge of AB testing procedures and CBA.
  • Resident in Malta.
The Growth and customer care assistant has experience in:
  • Applying sales and growth strategies to eCommerce, saas or marketplaces.
  • Email marketing and cold email strategy.
  • Providing data analysis and daily/weekly metrics reporting.
  • Data entry and data management.

Hard Skills

  • Microsoft Office
  • Data Analytics
  • Scheduling and business planning
  • Data entry
  • Data Management
  • Digital marketing campaigns
  • Social media marketing (SMM)
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Communication
  • Time management
  • Self-motivated
  • Organized
  • Hands-on