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AGENTE DE APOIO Customer Support HOLANDES Dutch BONUS 2500
- Telecommunication, Call Centre, Customer Service Jobs
- IT, Software development, System Engineering Jobs
- Marketing and PR, Advertising and Creative Media Jobs
Description
Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.
We are hiring talents to join our team supporting clients, with responsibilities such as:
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Communicating through chat & phone with subscribers.
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Answering how-to questions about payments, invoices and other services.
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Troubleshooting technical issues using your problem-solving skills.
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Assisting customers with product functionalities.
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Responsibilities
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Native or near-to-native command of Dutch (min. C2).
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Fluent level of English (min. B2).
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Interest in digital technologies.
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No experience needed but would be an asset.
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Excellent soft and communication are a must.
Hard Skills
- Database and Queries
- Customer relations
- Relationship building
- Customer success
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Problem-solver
- Listening
- Self-motivated
- Enthusiastic