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German Account Coordinator
- Telecommunication, Call Centre, Customer Service Jobs
- Banking, Finance, Insurance, Accounting and Trade jobs
- Management (incl. project, product management & human resources)
Description
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Provide a strong level of customer service to key partners within tights deadlines.
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Maintain strong relationship with partners and key stakeholders.
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Generate statements and process payments for key stakeholders and partners.
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Make decisions within own autonomy and using knowledge to make recommendations for senior approval and sign off.
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Evaluate partner enquiries efficiently and effectively, in order to prevent delays and maximise productivity
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Communicate across all stakeholders and internal business partners in a professional manner.
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Consistently work towards company quality and turnaround standards.
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Work to support a multicultural team to achieve and support business goals.
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Any other Ad hoc duties as required.
Responsibilities
- Abrivia Recruitment has an exciting opportunity within the financial services industry for a German Account Coordinator with fluent German. This is an excellent opportunity to grow within a company and develop your career. In your role you will work within a team, providing administrative support, and delivering high quality customer service to key stakeholders internally and externally. Your role will involve providing strong customer service and effectively managing key partner accounts. The ideal candidate will have strong analytical and administration skills and enjoys a fast paced and varied role.
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Full fluency in English and German both verbal and written.
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Ideally experience in an administration and customer service role in the Financial Services area.
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Strong communication skills (verbal and written).
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Ability to work under pressure in a fast-paced environment
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Excellent multitasking and time keeping skills
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Ideally a good understanding of the legal and regulatory environment in the Financial Services area.
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Ideally proven ability to apply legal and regulatory requirements to SOP’s across the business.
Hard Skills
- Business correpondence
- Customer relations
- Account management
- Relationship building
- Client management
- Cross-functional collaboration
- Advanced language knowledge
- Advanced writing skills
Soft Skills
- Communication
- Team player
- Time management
- Multitasker
- Work well under pressure
