· Manage the entire life cycle of translation projects from initial quoting/planning to delivery & invoicing in a fast-paced, deadline driven environment.

· Assist sales team by liaising with clients and prospective clients in Europe

· Brainstorm creative solutions to handle complex file types and projects

· Develop and submit timely and accurate quotes to clients

· Establish and manage project budgets

· Assemble teams of linguists based on project needs, and negotiate rates and schedule as needed.

· Manage linguists to ensure quality and adherence to timeline on all projects

· Liaise with clients at different stages of the project (quote delivery, confirmation of approval to proceed, linguist questions, delivery of completed project)

· Adhere to SOPs and QC guidelines to maintain quality standards

· Organize and prepare files for final delivery to our clients

· Ensure projects are completed and delivered to clients within the approved timeline and with utmost attention to quality

· Provide exceptional customer service during the project and beyond

· Minimum 5 years of professional experience in translation and localization project management

· Located in the UK and available to work 9 am-5 pm local time zone. We ask that the candidate be flexible on working hours, as needed.

· Excellent oral, written and interpersonal communication skills in English; proficiency in a second language is a plus

· University degree (preferably in linguistic/translation related studies or Computer Science)

· Proven multi-tasking skills, ability to work under strict deadlines

· Fast learner with the ability to pick up new skills and technologies

· Common sense with exceptional problem-solving and technical skills

· Good at interacting with people, ability to work within a team and by yourself

· Ability to work well with clients and linguists from different cultures and time zones

· Highly proficient with Microsoft Office tools and Trados Studio

· Experience with DTP and applications such as Adobe Illustrator, InDesign, Framemaker and Photoshop

· Proven successful communication and interaction with clients

· Experience with TMS Plunet Business Manager preferred

· Experience with machine translation engines and preparing files for MT processing preferred