Description

Provide effective video relay service and video remote interpreting for consumers
Support and model the company's mission and values
Provide excellent customer service while maintaining a respectful and professional attitude with customer and colleagues
Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping
Adhere to all policies and procedures as outlined by the company and all FCC regulations
Demonstrate the ability to adapt quickly to new and changing technologies
Multi task between interpreting effectively and utilizing video
Participate in company sponsored training for Professional Development
Exhibit the ability to meet performance expectations with minimal supervision
Possess the ability to work effectively in a fast paced, dynamic environment
Demonstrate strong interpersonal skills in all settings
Onsite interpreting for consumers will be offered based on business need but is not required. Where driving is required for onsite work, access to a vehicle, valid driver's license and required insurance is necessary.

Responsibilities