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Korean - Video Remote Interpreters

  • Translation, Localization, Interpretation Jobs

Description

  • Interpret through web-based system
  • Answering inbound calls in a timely manner
  • Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
  • Provide superior customer service

Specific Requirements

  • Full fluency in both English and Korean
  • Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
  • Adhere to Code of Professional Conduct
  • Attention to detail, while working in a fast-paced environment
  • Strong oral and written communication skills
  • Professional and positive phone manner with clients from all types of businesses
  • Familiarity working in a windows environment (preferred)
  • Experience with VRI systems(preferred)
  • PC Trouble shooting skills (preferred)
  • Previous interpreting experience (preferred)
PC Minimum Requirements

VRI Technical Requirements :
  • Windows 8.1 or higher
  • AMD A8 or Intel Core i5 or faster
  • 4GB RAM
  • 40 Mb free space on HDD
  • High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended webcam
  • PC - Logitech WebCam® C920 HD Pro or better
MAC Minimum Requirements
  • Mac with Intel Core i5(5th Gen)
  • Mac OS X ‘Yosemite 10.10 or higher
  • 4GB RAM
  • 40MB hard drive space Latest Firefox/Safari and Apple software updates
  • High speed internet (5 Mbps Download / 5 Mbps Upload)
Recommended MAC webcams
  • MAC- Internal iSight
  • Logitech C920 Pro (recommended for best experience). Must be MAC compatible
RECOMMENDED USB HEADSET
  • Plantronics USB Headsets
Backdrop
  • Chroma key blue backdrop
  • Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 "
  • www.TheWebAround.com (56” diameter)
Room Illumination
  • All illumination should be artificial (Preferably incandescent light)
  • We will test for optimizing lighting

Hard Skills

  • Windows operating system
  • Customer relations
  • Relationship building
  • Advanced language knowledge
  • Advanced writing skills
  • Audio translating experience
  • Document interpretation
  • Consecutive interpreting expertise

Soft Skills

  • Communication
  • Self-motivated
  • Responsible
  • Organized
  • Attention to detail