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Technical Writer (Remote)

  • Translation, Localization, Interpretation Jobs
  • IT, Software development, System Engineering Jobs

Description

  • actively reviewing, editing, and enhancing Humio’s documentation;
  • collaboration across Humio's customer experience, sales, engineering, and marketing teams to generate and refine documentation content;
  • monitoring GitHub for code changes that require documentation updates;
  • using DocBook XML and XML extensions to write and document functionality
  • monitoring developer and documentation channels in Slack and the Humio community pages for suggested documentation improvements;
  • interfacing with engineers to better understand and document Humio and surrounding tools;
  • attending other Engineering and Product team meetings as needed.

Specific Requirements

  • a demonstrated track record of creating, proofreading, and editing technical product documentation;
  • experience working with content management systems (CMS) and version-control systems such as GitHub or BitBucket;
  • experience reading and writing basic code or database queries;
  • experience in one (or a few) of the following areas: Technical Documentation, Customer Success, Customer Support Project Management, Sales Engineering, Consulting, and/or equivalent;
  • familiarity with current concepts and technologies in at least one of these areas: DevOps, IT operations, Security, and Cloud;
  • the demonstrated ability to work well remotely within a geographically-distributed team.

Hard Skills

  • Coding and Programming (Python, C#, Java, PHP, etc
  • Database and Queries
  • Document management
  • Advanced language knowledge
  • Advanced writing skills
  • Proofreading and editing skills
  • Document interpretation

We offer

  • Remote-first culture
  • Market leader in compensation and equity awards
  • Competitive vacation and flexible working arrangements
  • Comprehensive and inclusive health benefits
  • Physical and mental wellness programs
  • Paid parental leave, including adoption
  • A variety of professional development and mentorship opportunities
  • Offices with stocked kitchens when you need to fuel innovation and collaboration