Description

actively reviewing, editing, and enhancing Humio’s documentation;
collaboration across Humio's customer experience, sales, engineering, and marketing teams to generate and refine documentation content;
monitoring GitHub for code changes that require documentation updates;
using DocBook XML and XML extensions to write and document functionality
monitoring developer and documentation channels in Slack and the Humio community pages for suggested documentation improvements;
interfacing with engineers to better understand and document Humio and surrounding tools;
attending other Engineering and Product team meetings as needed.

Responsibilities

a demonstrated track record of creating, proofreading, and editing technical product documentation;
experience working with content management systems (CMS) and version-control systems such as GitHub or BitBucket;
experience reading and writing basic code or database queries;
experience in one (or a few) of the following areas: Technical Documentation, Customer Success, Customer Support Project Management, Sales Engineering, Consulting, and/or equivalent;
familiarity with current concepts and technologies in at least one of these areas: DevOps, IT operations, Security, and Cloud;
the demonstrated ability to work well remotely within a geographically-distributed team.

Remote-first culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive and inclusive health benefits
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Offices with stocked kitchens when you need to fuel innovation and collaboration