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Account Manager

  • Translation, Localization, Interpretation Jobs

Description

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Qualifications

  • Previous experience in Project Management for a minimum of 2 years.
  • Articulate and well accustomed to a client-facing role
  • Willingness and ability to travel

Specific Requirements

Responsibilities

  • Work cross-functionally within the company to communicate with all stakeholders in customers' success
  • Create and maintain relationships with customers to better understand and achieve their needs
  • Make visits to our customers to identify opportunities for growth within our platform
  • Manage all reporting about the health of customers' accounts. 

Hard Skills

  • Account management
  • Relationship building
  • Client management