Are you passionate about languages? Do you enjoy bridging the communication gaps between diverse regions and backgrounds? Come work with us and become a leading member of a highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.

• Set the vision, direction, and culture of the team by managing team performance expectations and goals.
• People management i.e. appraisal, training and mentoring talent to grow within the organization & control attrition
• Ensures employees growth & development, set priority, drive motivation & engagement for employees
• Track and report the success you and your team are driving by evaluating and reporting on main KPIs (Turnaround time, quality, cost).
• Understand how to make appropriate trade-offs to optimize time-to-delivery.
• Monitor localization projects end-to-end: anticipating pitfalls, resolving issues and initiating corrective action as appropriate.
• Identify and manage stakeholder groups, and share regular operational metrics and business reports.
• Serve as a point of contact for escalated contact resolution of a supervisory nature or complex problems.
• Responsible for productivity and quality of the team - provide coaching feedback sessions, and have weekly one-on-ones with team members to improve performance and quality.
• Participation in building the team & raising the bar in hiring process.
• Work closely with stakeholders for the business to ensure that their expectations are being met & surpassed.