We're looking for a talented and multilingual Services Agent to service our growing markets in the EMEA region. If you love building business relationships, providing outstanding service, sharing your technical knowledge, and using both your English and German skills, we want to hear from you!

• Support our direct customers, distributors and resellers in the EMEA region with technical and business inquiries, by phone or email
• Become an educator: train direct customers, resellers using your technical expertise of Formlabs printers
• Help resellers deliver outstanding service to their customers
• Collaborate on solving technical issues with our global engineering team
  
  

You:

• Are business-fluent in written and spoken Italian and English
• Can quickly resolve technical issues - don't worry, we will provide you with the technical training you need
• Enjoy connecting with people and are a great listener
• Are comfortable and conscientious when speaking on the phone
• Have exceptional writing skills and make use of proper spelling and grammar
  
  

Bonus Skills:

• B2B service or sales experience
• Passion for 3D printing and emerging technologies
• Experience in a fast-growing startup environment