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Services Agent (Italian & English-Speaking)

  • IT, Software development, System Engineering Jobs

Description

We're looking for a talented and multilingual Services Agent to service our growing markets in the EMEA region. If you love building business relationships, providing outstanding service, sharing your technical knowledge, and using both your English and German skills, we want to hear from you!

Responsibilities

  • Support our direct customers, distributors and resellers in the EMEA region with technical and business inquiries, by phone or email
  • Become an educator: train direct customers, resellers using your technical expertise of Formlabs printers
  • Help resellers deliver outstanding service to their customers
  • Collaborate on solving technical issues with our global engineering team

You:

  • Are business-fluent in written and spoken Italian and English
  • Can quickly resolve technical issues - don't worry, we will provide you with the technical training you need
  • Enjoy connecting with people and are a great listener
  • Are comfortable and conscientious when speaking on the phone
  • Have exceptional writing skills and make use of proper spelling and grammar

Bonus Skills:

  • B2B service or sales experience
  • Passion for 3D printing and emerging technologies
  • Experience in a fast-growing startup environment

Hard Skills

  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Energetic
  • Enthusiastic

We offer

  • Weekly Wolt credits (9500 HUF/week) for lunch delivery
  • All You Can Move Sport Pass contribution (7000 HUF/month)
  • Private health insurance with Medicover
  • Shares in the company
  • Free beverages and snacks at the office
  • Free 3D prints
  • A monthly or quarterly public transportation pass
  • An inclusive, dog-friendly office with diverse and inspiring colleagues
  • Development opportunities both in-house and off-site
  • Fun team events