You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex, communications problems felt by everyone around the world.

 

Our Regional Channel Manager will be responsible for recruiting, on-boarding, and managing telecom partners, technology consultants, VARs, and Master Agents focused on next generation business communications. You will work closely with Sales and Marketing to manage the regional channel pipeline and go-to-market activities that generate incremental revenue for Dialpad.

 

What you will achieve

You will be responsible for managing our existing partners as well as recruiting and onboarding new regional partnerships to drive indirect sales in your designated territory. 

You will become a subject matter expert on Dialpad and all our products, leveraging your expertise to educate, train and capture mindshare with our partners. Our channel managers are instrumental in growing company revenue so you’ll be working closely with partners and our sales team to source new business opportunities and achieve revenue goals. 

 

In your first 30 days.. 

• You’ll attend Base Camp, Dialpad’s extensive onboarding and training program to get you up to speed on all things Dialpad and the UCaaS/CCaaS industry
• You’ll become certified in Dialpad presentations and product demonstrations.
• You’ll work closely with your manager, and your aligned inside Channel team to build out a business plan to nurture and grow your designated territory.
• You’ll spend time with our Channel Marketing team to understand what resources are available to use both internally and externally to support your channel partners.
• You’ll spend time with Channel Enablement and become trained on our Dialpad Partner Portal.
• You will meet with our National Channel Directors to understand the partner ecosystem. 
• You’ll become an expert in our key sales tools such as Salesforce, Outreach and Highspot.
• By the end of the first month, you’ll understand where to go to find the right data to answer questions. 

 

In your first 60 days: 

• You will get aligned with our National Channel Directors and introduced to the Master Agents contacts in your territory.
• You’ll work closely with the Inside Channel Manager to identify prospective partners in your region to recruit and onboard.
• You will be introduced to our existing partners in the territory that you will be managing.
• You will get aligned with the Dialpad sales team that overlaps in your territory and create a regular cadence with them to stay aligned on partner activity and opportunties. 
• Within your first 60 days you’ll begin running Dialpad Partner Introduction and onboarding meetings. 

 

By 90 days: 

• You’ll be a go-to Dialpad expert for partners in your assigned territory.
• You’ll feel confident presenting the Dialpad company presentation and product demonstration to channel partners. 
• You’ll recruit and onboard new channel partners by providing product training, solution demonstrations and partner portal access. 
• You’ll be focused on building long standing relationships with the partners you support; consistently engaging with them to uncover and drive new business opportunities.
• You’ll effectively oversee and manage the sales funnel to ensure that all opportunities move forward through the sales cycle. 
• You’ll be working closely with marketing to build out partner recruitment webinars and sequences to increase Dialpad brand awareness amongst the partner community.

We are looking for individuals who are goal oriented and thrive in a fast-paced, technology-driven sales environment. You are a natural people person with excellent communication skills and the ability to influence your audience through presentations, training and product demonstrations. The ideal candidate will possess the personal drive to deliver what needs to get done and have a proven track record of over achieving sales quota and pipeline goals.

 

• 3-5+ years Channel Account Management experience on-boarding channel partners for a software company in the enterprise software space
• Recent experience working for an emerging tech company
• In-depth knowledge and experience with recruiting partners, value-added resellers and Master/Sub Agencies
• Has met/exceeded own direct sales goals
• Must show proven methodology to prospect and build pipeline
• Proven track record of sustained over performance against sales quota and pipeline goals