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Account Manager

  • Sales, Business Development, Business Consulting
  • Marketing and PR, Advertising and Creative Media Jobs
  • Management (incl. project, product management & human resources)

Description

Hi! We are Netguru. We help entrepreneurs and innovators shape the world through beautiful software. We’re looking for people to join our team and build a culture based on trust, taking ownership, and transparency. Introducing innovative solutions and improving our internal processes are the foundation for our development and achievements.

 

As a Certified B Corporation® we offer a safe, inclusive and productive environment for all team members. We respect and want to build on our diversity. We are open for workplace adaptations.

We also help team members develop their skills through internal learning opportunities, R&D projects, and personal growth budgets. Our efforts bring results: Netguru ranks as one of the most desired IT employers, alongside Facebook, SpaceX and Netflix.

 

Currently, we are looking for an awesome Account Manager to join our Existing Business Team and take care of our existing clients with genuine enthusiasm and commitment!

 

Your responsibilities will centre around:

  • Consulting and supporting the client's business through Netguru' services,
  • Building and nurturing relationships with current clients,
  • Managing client portfolio and revenue,
  • Growing the accounts, analysing customer needs, and providing tailor-made solutions,
  • Upselling products and services in order to grow our business with current clients,
  • Crisis management,
  • Strong focus on customer satisfaction & loyalty to Netguru.

Responsibilities

  • Relevant, similar industry-specific experience in business development
  • Excellent command of written and spoken English (CEFR C1+)
  • Proven track of planning and growing business
  • Experience in working with international clients
  • Knowledge of sales processes (Outreach/Inbound/AM)
  • Impressive written and verbal communication skills and interpersonal abilities
  • Strong negotiations skills
  • Ability to plan and execute on-site meetings with current accounts
  • Building and nurturing professional networks to support business growth
  • A proactive approach to improving processes
  • Willingness to travel (when it’s safe & possible)
  • Proven ability to plan and execute a strategy for selling new services (would be a plus)

Hard Skills

  • Account management
  • Relationship building
  • Marketing plan development
  • Process improvement
  • Advanced language knowledge

Soft Skills

  • Communication
  • Leadership
  • Adaptability
  • Skilled Collaborator
  • Responsible

We offer

  • Access to the WorkSmile platform offering benefits adapted to your preferences:
    Multisport card, Private health insurance package, Life insurance and hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.)
  • Support for your growth – a book budget and a head/manager’s budget available to every employee,
  • Discounts on Apple products,
  • One-time 1000 PLN home office bonus,
  • Home office equipment sharing option,
  • Various internal initiatives: webinars, knowledge sharing sessions, internal conferences.