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Product Manager

  • Management (incl. project, product management & human resources)

Description

Who We are: At a time when consumers are connected and empowered like never before, Sprinklr is helping the world's largest brands provide amazing experiences at every turn. Sprinklr offers a set of powerful social capabilities that allow our clients to reach, engage, and listen to customers across 24 social channels. We empower entire organizations to work together across social, marketing, advertising, research, and customer care to manage customer experience at scale. Most exciting, Sprinklr works with 50% of the Fortune 500 and nine of the world's 10 most valued brands, including McDonald's, Nestle, Nike, P&G, Shell, Samsung, and Visa. 

 

At Sprinklr, we're customer obsessed, treat one another like family, and take extreme pride in who we are and what we're building. It is core to who we are as a company.

 

 

What you will do:

  • Create buy-in for the product vision both internally and with key external partners
  • Determine customers' needs by specifying the research needed to obtain market information
  • Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes
  • Assesses market competition by comparing the company's product to competitors' products
  • Assesses product market data by calling on customers with field salespeople and evaluating sales call results
  • Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests
  • Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing
  • Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.

Responsibilities

What makes you qualified:

 

  •  Strong problem solving skills and willingness to roll up one’s sleeves to get the job done
  • Understanding of the complete Product Management Life Cycle
  • Strong execution skills - Ability to handle obstacles and roadblocks at each stage of the product life cycle

 

Why You'll Love Sprinklr: We offer a flexible work environment, unlimited vacation, and generous pay and benefits packages. While we have some amazing perks, at the end of the day, Sprinklrites are here for the opportunity to grow, learn, and affect the industry with incredible ingenuity. 

  • We focus on our mission: We believe social technology is the future of customer-brand relations across all departments, and we seek to make each of those experiences excellent at every touchpoint. This is how we all make the world more socialÑtogether.
  • We invest in our people - Sprinklrites passionately, genuinely care about seeing one another succeed in making an impact on the industry. We pride ourselves on having an honest, open environment and a supportive culture where we can take risks together
  • We believe in our product - Sprinklr is the most complete enterprise social technology in the world, and we're not just saying that Forrester Wave said it for us! As such, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

Hard Skills

  • Quantitative/Qualitative Data Analysis
  • Product development
  • Opportunity analysis
  • Marketing research
  • Marketing plan development

Soft Skills

  • Communication
  • Adaptability
  • Problem-solver
  • Skilled Collaborator
  • Creative