The senior Project Manager (PM), part of the Technical Services (TS) team, serves as a customer facing trusted advisor for Scality. He/she owns and is responsible of the overall delivery of the Scality value to its customers. From start to end, he/she oversees and organizes our customers and internal resources to ensures a painless design, delivery, setup and support of their Scality solution.

As the customer frontman, he/she guarantees the effectiveness of the communication channels with support, product, sales, engineering. He/she leads and guarantees the execution of the TS processes over the lifetime of the customer.

Location: Paris Office with Remote Policy available

Qualifications:

• The ideal candidate must have the following knowledge and skills:
• BS or MS degree in Computer Engineering, Computer Science, or equivalent

Technical Skills:

• Project management methodologies and tools
• Knowledge of storage solutions is a plus
• Linux culture is a plus

Interpersonal Skills:

• Strong leadership skills: ability to drive various interactions with customer and Scality teams
• Strong interpersonal skills to be able to lead project teams
• Multilevel communication (oral, written English)
• Accountability
• Strong organizational and multitasking skills
• Problem-solving skills
• Autonomous and self-motivated
• Business-driven

Experience;

• Minimum 5 years of experience in project management is a must
• Experience in managing IT Infrastructure projects is a plus
• Experience in managing Fortune 2000 accounts is a plus

As part of a fast growing and international team, the candidate should be prepared for challenges, autonomy, fun, sport and travel!

Delivery: the project manager drives the post-sales customer interactions and project delivery. Specifically, he/she:

• acts as the primary point of contact for the customer delivery within Scality
• is accountable for the quality and the schedule of the delivery projects, in accordance with the processes defined within TS
• identifies and manages the risks associated with each project
• ensures proper communication to all project stakeholders (customer, partners, Scality)
• provides regular reporting on the progress of the his/her projects to the management as well as the account team

Support: the project manager may be involved in specific support activities on a per-needed basis. More specifically:

• He/she coordinates customer and internal interactions for specific accounts where extended services are provided in addition to standard support
• He/she temporarily leads ad-hoc and cross-functional Scality teams set up to manage critical incidents or situations at customers

Pre-sales activities: the project manager is typically involved in

• Large Proof Of Concept (POC) projects
• Quoting services for non-standard services

Contributes to the improvement of TS processes and tools

• Improvement of project deliverables such as projects Statement Of Work and other deliverables
• Contributes to interactions with partners on project management (including education of partners)