Terms and Conditions of Supply of Services

This page (together with the documents referred to on it) tells you the terms and conditions on which we supply any of the recruitment services (Services) listed on our website www.localhr.co (our site) to you.  Please read these terms and conditions carefully before using any Services from our site.  You should understand that by using any of our Services, you agree to be bound by these terms and conditions.

Please understand that if you refuse to accept these terms and conditions, you will not be able to use any of our Services. 

  1. Information about us

1.1   www.localhr.co  is a site operated by Polilingua UK Limited (we).  We are registered in London, United Kingdom, with our registered office at 2 Harton Street, London, England SE8 4DQ. 

  1. Service availability

2.1 We shall use reasonable endeavours to provide the Services to you in accordance with the description given on our website in all material respects.

2.2 We shall use reasonable endeavours to meet any performance dates specified in the Confirmation, but any such dates shall be estimated only and time for performance by us shall not be of the essence of this agreement.

  1. Your status

By placing a job post through our site, you warrant that you are legally capable of entering into binding contracts;

  1. How the contract is formed between you and us

4.1  After placing an order to acquire a service package, you will receive an invoice from us or an e-mail from us acknowledging that we have received your order.  Upon receipt of an invoice or email acknowledgement of your order, the contract between us (Contract) is formed.

4.2  The Contract will relate only to those Services which have been ordered. 

  1. Your obligations

5.1  You shall ensure that the Company Materials are accurate and not misleading and comply with our website Terms and Conditions of Use.

5.2  You shall ensure that the Company Materials do not infringe the rights of any third party including any intellectual property rights.

5.3  Where the Services include the display of your logo and/or trade mark(s) you are responsible for ensuring that you have the logo in an appropriate size and format in accordance with our instructions.

5.4  You shall indemnify us against any claim, loss or damage which we suffer as a result of your breach of any of your obligations set out in clauses 5.1 to 5.3 inclusive.

  1. Our status

6.1  We may provide links on our site to the websites of other companies, whether affiliated with us or not.  We cannot give any undertaking, that products you purchase from third party sellers through our site, or from companies to whose website we have provided a link on our site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely.  This DISCLAIMER does not affect your statutory rights against the third party seller.

  1. Availability of services

7.1  Where the Services have an expiry date for use, Services must be activated by you prior to the expiry date. Services not activated prior to the expiry date will be withdrawn and no refund offered.

7.2  Where there is a delay in delivering the Services which results from your failure to provide us with relevant information, text, wording and/or logos to complete an advertisement we shall have no liability to you if the Services are not delivered on time or if the Services expire before they are used.

  1. Price and payment

8.1  The price of some Services will be as quoted on our site from time to time, except in cases of obvious error

8.2  Prices of Services will also be quoted by members of our sales team during sales discussions or in written proposals for the supply of Services

8.3  These prices do not include VAT.

8.4  Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation.

8.5  Our site contains a large number of Services and it is always possible that, despite our best efforts, some of the Services listed on our site may be incorrectly priced.  We will normally verify prices as part of our confirmation procedure so that, where a Service’s correct price is less than our stated price, we will charge the lower amount when dispatching the Service to you.  If a Service’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before activating the Service, or reject your order and notify you of such rejection.

8.6  We are under no obligation to provide the Service to you at the incorrect (lower) price, even after we have sent you a Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing.

8.7  Payment for all Services must be via an accepted method. Accepted methods are currently: UK issued debit cards, (JCB, Maestro, Visa Electron and Visa Debit) UK issued credit cards (Visa, Mastercard), PayPal, Direct Debit, Standing Order, Bankers Cheque or Draft, Online Payment or via invoice.

8.8  Unless otherwise agreed by us in writing, payment must be made in cleared funds before we will commence the provision of the Services. Where a variation to this is agreed in writing by us, such variation will also state the deadline for payment. In the case where we agree to provide services on the basis of payment via invoice, our terms and conditions of payment are 14 days from the date on the invoice.

8.9  In cases where Services are ordered or provided on a subscription basis, (including monthly, quarterly, six monthly and annually), unless otherwise agreed by us in writing. If you fail to make any payment(s) or in the case of late payment(s) we reserve the right to immediately charge you in full for the remainder of the subscription agreement and payment due will be due within 14 days of any such charge.

  1. Intellectual Property

9.1  Intellectual Property Rights means all patents, rights to inventions, utility models, copyright and related rights, trade marks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.

9.2  You shall retain all Intellectual Property Rights in the Company Materials.

9.3  All Intellectual Property Rights in or arising out of or in connection with the Services shall be owned by us.

9.4  Where the provision of the Services includes the display of your logo and/or trade mark (including Services such as featured recruiter and banner advertising) you hereby permit us to use and display your logo and/or trade mark on the site as necessary to provide the Services to you.

9.5  “LocalHr” and the LocalHr.co logo are trademarks of Polilingua Limited.

  1. Confidentiality

10.1  A party (Receiving Party) shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature or which are expressed to be of a confidential nature by the other party (Disclosing Party), and have been disclosed to the Receiving Party by the other party its employees, agents or subcontractors, and any other confidential information concerning the Disclosing Party's business or its products or its services which the Receiving Party may obtain. The Receiving Party shall restrict disclosure of such confidential information to such of its employees, agents or subcontractors as need to know it for the purpose of discharging the Receiving Party's obligations under the Contract, and shall ensure that such employees, agents or subcontractors are subject to obligations of confidentiality corresponding to those which bind the Receiving Party. This clause 11 shall survive termination of the Contract.

  1. Our refunds policy

11.1  You are advised to carefully check the Terms and Conditions of Use which outline the requirements and restrictions on the contents of job posts prior to ordering as no refund will be given where a job post is rejected because of its failure to comply with these terms.

11.2  Refunds may be given where we are unable to provide the Services. To apply for a refund please write to [email protected]

11.3  We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

  1. Our liability

12.1  Our liability for losses you suffer as a result of us breaching this agreement is strictly limited to direct losses and we shall not be liable to you for any of the following types of loss howsoever arising whether caused by tort (including negligence), breach of contract or otherwise:

12.1.1  loss of income or revenue;

12.1.2  loss of business;

12.1.3  loss of profits or contracts;

12.1.4  loss of anticipated savings;

12.1.5  loss of data; or

12.1.6  waste of management or office time.

12.2  The amount of our liability under clause 12.1 above shall not exceed an amount equal to the purchase price of the Services which you have purchased in the twelve months leading up to the breach.

12.3  This does not include or limit in any way our liability:

12.3.1  for death or personal injury caused by our negligence;

12.3.2  under section 2(3) of the Consumer Protection Act 1987;

12.3.3  for fraud or fraudulent misrepresentation; or

12.3.4  for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

12.4  Except as set out in these Conditions, all warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract

  1. Termination

13.1 Without limiting its other rights or remedies, each party may terminate the Contract with immediate effect by giving written notice to the other party if:

13.1.1  the other party commits a material breach of the Contract and (if such a breach is remediable) fails to remedy that breach within 30 days of that party being notified in writing of the breach;

13.1.2  an Insolvency Event affecting the other party occurs.

  1. Written communications

Applicable laws require that some of the information or communications we send to you should be in writing.  When using our site, you accept that communication with us will be mainly electronic.  We will contact you by e-mail or provide you with information by posting notices on our website.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.

  1. Notices

All notices given by you to us must be given to the Operations Team at [email protected] We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.

  1. Transfer of rights and obligations

16.1  The contract between you and us is binding on you and us and on our respective successors and assigns.

16.2  You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it to any third party or other company regardless of its relationship to you without our prior written consent.

16.3  We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

  1. Events outside our control

17.1  We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

17.2  A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

17.2.1  strikes, lock-outs or other industrial action;

17.2.2  civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

17.2.3  fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

17.2.4  impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

17.2.5  impossibility of the use of public or private telecommunications networks; and

17.2.6  the acts, decrees, legislation, regulations or restrictions of any government.

17.3  Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.  We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

  1. Law and jurisdiction

Contracts for the purchase of Services through our site will be governed by the law of the United Kingdom.  Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of United Kingdom.