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Professional Services Consultant (French language)

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Description

 Working at Innovative, you can take pride in knowing that you providing the highest quality solutions and services to help enterprises around the world improve their data accuracy and to mitigate risks associated with money laundering and terrorist financing.

  

What you will be doing

 

In this multi-faceted role, you will blend use of your analytic, technical, and interpersonal skills to engage in a mix of client-facing activities from pre-sale to configuration, implementation, and post-project hand-off. You will deliver solutions on-premise and via SaaS environments for enterprises across the United Kingdom, Europe and other parts of the world.  You will:

·         Participate in all phases of the software delivery life cycle from planning through configuration, implementation, testing, documentation, training, and support

·         Demonstrate Innovative's solutions and provide technical expertise to potential clients during the presales phase and as needed

·         Develop and conduct proof of concepts (POCs)

·         Perform customization analysis and develop configuration recommendations to ensure meeting client needs

·         Implement Innovative’ s software products on premise, remotely, or via hosted / SaaS environment

·         Use batch processes to integrate Innovative products into client processes

·         Use software application programming to integrate Innovative products into client systems as needed

·         Perform testing and ensure conformance to Innovative high quality standards

·         Use effective project management and project tracking tools and techniques to keep the project timelines, client expectations, issues, and scope under control

·         Keep clients informed throughout the all phases of the project

·         Provide proactive and ongoing communication to clients throughout all phases of the project; communicate and escalate issues as needed to appropriate internal stakeholders and leadership

·         Share client insights to help drive better understanding of issues, bugs, and to help improve and define our next generation of products.

·         Communicate and treat clients in a manner that aligns with the ethics and values of Innovative and results in continuous superior customer satisfaction

·         Take personal ownership and pride in delivering quality work always

Specific Requirements

It’s a plus if you have

·         Prior client-facing technical consultancy experience with software data management, data analytics, master data management, and/or risk/compliance solutions

·         Knowledge or experience in the risk/compliance domain, Anti-Money Laundering regulations, solutions or software

·         Prior experience in banking or financial services

·         Experience with SWIFT, SEPA and UK payment schemes

·         PMP, Prince2, PMI certification

·         Multilingual skills in Spanish, Portuguese, Arabic, Mandarin Chinese, Russian, etc. are highly desired!

Hard Skills

  • Data Analytics
  • Quality assurance
  • Information security
  • Risk assessments
  • Timelines
  • Ability to use project management software
  • Certifications such as PMP or PRINCE

Soft Skills

  • Communication
  • Problem-solver
  • Strong work ethic
  • Skilled Collaborator