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German speaking Client Account Manager

  • Telecommunication, Call Centre, Customer Service Jobs
  • Sales, Business Development, Business Consulting

Description

German speaking Client Account Manager. Fantastic opportunity to join a professional consultancy in central London offering a superb company environment and opportunity to work with global clients. Great salary (£26-£28k) + bonus.


LANGUAGES

Fluency in English and German is essential   

 
LOCATION
Central London


COMPANY BACKGROUND
Our client is a successful, international consultancy, providing highly skilled expertise and business knowledge to leading companies across the world.


JOB RESPONSIBILITIES
In order to work with clients and build strong business relationships across the DACH / German speaking countries of the EMEA region, they wish to recruit a German speaking Client Account Manager. Your job will include the following duties and responsibilities:

  • Retain and grow a portfolio of clients
  • Identifying the appropriate time to upsell additional products and services
  • Be the primary customer contact for technical and business enquiries
  • Meeting clients regularly on an agreed schedule
  • Responding to any incoming client inquiries
  • Communicating regularly with international offices and making sure that they are aware of all client contacts
  • Identify new potential clients
  • Feed back to the management of requirements for product development and marketing


CANDIDATE EXPERIENCE / SKILLS

  • Fluency in English and German is essential. Fluency also in either French, Dutch or Italian is an advantage but not essential   
  • Previous business commercial experience in a similar role (Client Relationship, Account Manager etc) is a preference but not essential as full training will be given
  • Educated to university degree level
  • Excellent people, communication and presentation skills
  • An ability to communicate complex issues clearly and simply both verbally and in writing
  • Proactive problem solver and ability to manage priorities
  • Strong attention to detail, and the ability to work comfortably with figures and numerical data
  • Outgoing and personable team player, with the personal presence to be credible in major multinationals, governments and businesses of all sizes and types.

Hard Skills

  • Multi-line phone proficiency

Soft Skills

  • Communication
  • Adaptability
  • Problem-solver
  • Team player