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Assistant Shop Manager

  • Sales, Business Development, Business Consulting
  • Management (incl. project, product management & human resources)
  • Retail Jobs
  • Fashion Jobs

Description

As an Assistant Store Manager at Bravissimo, you will support the Store Manager in ensuring that every customer leaves the store feeling absolutely amazing. You will be a role model to your team, ensuring that our ‘feel good’ ethos is driven through every customer interaction.

Specific Requirements

You will lead the team to deliver a fantastic service to every customer. You should enjoy getting stuck in, but be a confident leader, ensuring that Supervisors are running their areas effectively. With a passion for excellence, you should strive to ensure that no customer ever leaves without having anything short of a true Bravissimo experience.
You should have great attention to detail, being able to juggle multiple priorities, whilst keeping customer experience at the highest level. You should also be able to think creatively and not be afraid to make suggestions that will enhance the customer experience further.
As a member of the Management team, you should be able to take full responsibility for the store when required.
You should embrace change and have a fearless approach to new ideas that align to our purpose. As someone who strives for excellence, you should always be one step ahead through effective planning and a proactive mindset.

Hard Skills

  • Customer relations
  • Relationship building
  • Customer success
  • Team management
  • Team building
  • Deliverable management
  • Advanced language knowledge
  • Advanced writing skills

Soft Skills

  • Leadership
  • Strong work ethic
  • Multitasker
  • Creative
  • Attention to detail

We offer

We offer tailored training and development, and you will be surrounded by a team of caring colleagues who will support you every step of the way.