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French + English Customer Care Specialist

  • Sales, Business Development, Business Consulting

Description

We are looking for a French + English Customer Care Specialist to join our brand new team for all smart home solutions!

If you like to talk to people and have a great knowledge of French and English (both languages required), apply now – we can’t wait to meet you!

Responsibilities

  • support French and English-speaking customers through chat, tickets, or phone
  • provide requested information concerning product troubleshooting, cancellation or refunds
  • work on solving inquiries by following determined communication procedures, guidelines, and policies.

You are the right candidate if you…

  • have an excellent command of spoken and written French language
  • have a very good command of the English language
  • are able to work full-time from our Zagreb office (Mon-Fri, 9 am to 5 pm)
  • like to talk to people and help them
  • have a reliable and team-oriented way of working
  • have a good knowledge of Microsoft Office.

Hard Skills

  • Microsoft Office
  • Advanced language knowledge
heloo
  • Main info
  • Language English, French
  • Experience level Entry Level
  • Job type Full Time
  • Salary negotiable
  • CountryCroatia
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We offer

  • full-time contract
  • a salary that matches your responsibilities
  • expert support throughout your entire onboarding period and beyond
  • great training, learning, and advancement opportunities
  • one hour of paid break every day within your 8-hour workday
  • a positive work atmosphere with colleagues from all corners of the world
  • loads of other employee benefits.