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Front & Back Office Assistants - Danish, Polish, Dutch and Hungarian

  • Management (incl. project, product management & human resources)

Description

With an ambitious growth policy and physically present in more than ten countries, REDITUS is one of the largest Portuguese companies in information technology and outsourcing services. Our mission is to provide our Clients with the best services and solutions, with an end-to-end approach.

We are constantly in search of talented professionals with experience in various fields of activity, who share our passion for providing exceptional customer service!

Mission

Front & Back Office Responsibilities

Deal with all clients’ questions and requests;

Complaints management;

Provide a personalized service and an adequate solution to clients’ problems;

Data analysis, data management and reporting;

Give support to the sales force;

Give support to our client suppliers by answering to their questions and registering change requests.

Responsibilities

Passionate about Customer Service;

Fluent (Level C) in one of these languages: Danish, Polish, Dutch or Hungarian;

Intermediate (Level B) in English;

Ability to communicate efficiently;

Customer focused and detail oriented;

Good knowledge in IT tools.

What Is Waiting For YOU

Multicultural and fast paced environment;

Professional training (initial and on-going);

Employee discounts and benefits with our partners (health, telecommunications, education, sports, leisure, and many more).

Hard Skills

  • Business correpondence
  • Account management
  • Relationship building
  • Marketing research
  • Advanced language knowledge

Soft Skills

  • Communication
  • Adaptability
  • Problem-solver
  • Flexible
  • Attention to detail